Privacy Policy
LAST UPDATED FEBRUARY 2024
Welcome to RewardLion (hereinafter referred to as: "RewardLion," "we," "us," and "our"). Safeguarding your privacy is our top priority. This Privacy Policy delineates our procedures concerning the gathering, utilization, and safeguarding of your Personal Information when you interact with our websites at www.rewardlion.com or www.rewardlion.net, or engage with our Platform (Collectively or Separately referred to as the "Platform "), as delineated in our Terms of Service and electronic communications with us.
Information Collection Channels
- Directly from You: Whether subscribing to our services, such as newsletters, account creation, or making purchases, we gather data. Interactions like scheduling appointments or attending events also involve providing similar information. You are responsible for having the authority to share others' Personal Information with us.
- From Third Parties: Information is sourced from partners, vendors, and other entities, including advertising and marketing companies, social media Platform s, and those utilizing RewardLion Services.
- Automatically: Your interactions on our Platform or services prompt the collection of data through cookies, pixel tags, and similar technologies. Refer to below section “Cookies” in this Policy to understand more.
Types of Information Collected
We categorize information into the following:
- Personal Information: Including but not limited to your name, email address, employer details, and contact information.
- Non-personal Information: Pertaining to data associated with you but not explicitly identifying you, gathered as you browse or interact with our Platform.
Purpose of Personal Information Usage
At RewardLion, we handle your Personal Information meticulously for the following purposes:
- Facilitating the delivery of requested services, such as account management and purchases.
- Personalizing our Platform and services, diagnosing issues, and developing new features.
- Tailoring content, offers, and ads, and evaluating our marketing efficacy.
- Providing customer support, gathering feedback, and ensuring compliance with legal obligations.
Personal Information Retention
We retain your Personal Information for necessary durations, meeting legal, regulatory, and reporting requirements outlined in this Privacy Policy. Extended retention may apply for complaints or litigation anticipation, considering data sensitivity, risks, processing purposes, and legal obligations. You can request data deletion as outlined in "Your Legal Rights” section below. Anonymized data may be retained indefinitely for research.
Information Protection Measures
We employ rigorous administrative, technical, and organizational security measures to protect your Personal Information from risks like unauthorized access or alteration. While no system is immune to breaches, we extend these measures to suppliers and users. Promptly notify us of any security concerns.
SSL Protocol
When personal information, such as credit card numbers, is transmitted to other websites, it is safeguarded through encryption, specifically the Secure Sockets Layer (SSL) protocol.
While we implement rigorous security measures to safeguard your personal information against unauthorized access or alteration, it's important to note that no data transmission over the Internet or wireless networks can be guaranteed to be entirely secure. We acknowledge that there are inherent security and privacy limitations on the Internet beyond our control. Therefore, while we endeavor to protect your personal information, we cannot guarantee the absolute security, integrity, and privacy of data exchanged between you and us through this Site.
Information Sharing Practices
Collaborating with affiliates, suppliers, and partners, we ensure that your Personal Information usage complies with legal requirements and our Privacy Policy terms. Confidentiality and security measures are maintained.
Children's Information
We handle data from children under 16 with strict adherence to laws like the Children’s Online Privacy Protection Act. If we collect data from a child under the specified age, we promptly delete it. We advise individuals under 16 not to share any personal information with us. If you notice child-provided information, Contact Us immediately.
Links to Other Websites and Services
We're not responsible for the practices of linked websites or services, extending only to entities operating on our behalf. This includes affiliates, suppliers, partnerships, advertising, mergers, and acquisitions. We do not monetize your Personal Information. Contact us to opt out of advertising and marketing.
Your Legal Rights
RewardLion is committed to upholding your rights concerning the use and sharing of your Personal Information. Depending on your location, you may have specific rights outlined below:
- European Privacy Rights: If you are in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR), UK GDPR, or other relevant data protection laws (such as the nFADP) depending on the specific RewardLion services you use.
- Access, Correction, or Deletion of Your Information: You have the right to request access to, correction of, or deletion of your Personal Information held by RewardLion. You can initiate such requests by contacting us through the methods provided in the “Contact Us” section below. However, please note that certain information may need to be retained for legal or transactional purposes even if you request deletion.
- Data Privacy Rights: Individuals in the EEA, UK, and Switzerland may have rights regarding the processing, restriction, or portability of their Personal Information. You also have the right to withdraw consent for the processing of your Personal Information.
- Advertising and Marketing Choices: You have the freedom to update your contact details and communication preferences at any time. Even if you choose to opt out of marketing communications, you may still receive essential notifications related to products or services. For more detailed information about our use of technologies for advertising purposes, please refer to the Cookies Section of this Privacy Policy.
International Compliance
RewardLion, based in the United States, operates globally, facilitating the transfer of your Personal Information among the US, our affiliates, and partners worldwide. We may also transfer your data to third-party service providers in different countries to enhance efficiency and ensure data redundancy. We process your information according to our Privacy Policy and comply with relevant laws during transfers. For data originating in the EEA, UK, or Switzerland and transferred outside these regions, we participate in frameworks like the EU-U.S. Data Privacy Framework, UK extension, and Swiss-U.S. Data Privacy Framework. These frameworks guide our practices, overseen by the Federal Trade Commission. We may disclose information in response to lawful requests by public authorities.
Legal Basis for Data Processing (Applicable to EEA and UK Visitors)
For individuals visiting from the European Economic Area (EEA) and the United Kingdom, RewardLion relies on specific legal grounds to process Personal Information:
- Explicit Consent: We only collect Personal Information with your explicit consent. Your consent guides our data collection processes, ensuring that you are fully informed and voluntarily provide consent for specific purposes.
- Contractual Obligations: RewardLion collects Personal Information to fulfill contractual obligations established between you and our platform. This includes providing requested services, managing accounts, and processing transactions based on mutually agreed terms.
- Legal Requirements: We may collect Personal Information to comply with applicable laws and regulations. This encompasses legal obligations related to taxation, consumer protection, and other regulatory requirements.
- Legitimate Interests: Personal Information may be processed for legitimate interests, such as administrative tasks, direct marketing, product development, fraud prevention, and ensuring information security. However, we ensure that your interests and fundamental rights are not overridden by our legitimate interests. We transparently communicate the necessity of collecting Personal Information for legal or contractual compliance.
As the Data Controller for Personal Information in the EEA and the UK, RewardLion is committed to compliance with data protection regulations, including the GDPR, UK GDPR, and relevant laws. Contact details for inquiries regarding data processing legality are provided in the "Contact Us" section, where we address concerns promptly and transparently.
Data Privacy Framework
RewardLion.com & RewardLion.net adhere to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK extension, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) set by the U.S. Department of Commerce. If any conflict arises between this Privacy Policy and the DPF Principles, the DPF Principals shall prevail.
State-specific Privacy Rights
Residents of California, Connecticut, Virginia, Utah, and Colorado have specific privacy rights under relevant state laws as follows:
California Privacy Rights: The California Consumer Privacy Act (CCPA) grants residents specific rights, including:
- Notification of Personal Information collection.
- Access, deletion, and correction of Personal Information.
- Opting out of the sale or sharing of Personal Information.
- Limiting the use or disclosure of Sensitive Personal Information.
RewardLion does not sell your Personal Information. To opt out of targeted advertising under CCPA, use the details in the “Contact Us” section or the Platform withdrawal mechanism. Contact us for access, correction, or deletion of your Personal Information. Certain information may be retained for legal or compliance reasons. Submitting a CCPA request may require identity verification, with an explanation provided if your request is denied. You can appoint an authorized agent for CCPA requests, with potential identity verification or confirmation of agent permission. For more information about the categories of Personal Information collected, disclosed, and sold from California residents over the preceding 12 months, please Contact Us in the “Contact Us” section
Connecticut Privacy Rights: Exclusively for Connecticut residents, it explains rights under the Connecticut Data Privacy Act (CTDPA). To exercise your CTDPA rights, refer to the contact details in the “Contact Us” section. If we decline action, appeal using the same details.
Virginia Privacy Rights: This section is for Virginia residents, explaining rights under Virginia’s Consumer Data Protection Act (VCDPA). It grants rights to know about Personal Information handling, request access, correction, or deletion, and opt out of targeted advertising. If we decline action, appeal using the provided contact details below.
Utah Privacy Rights: For Utah residents, it details rights under the Utah Consumer Privacy Act (UCPA). Exercise your UCPA rights using the contact details provided.
Colorado Privacy Rights: This section is for Colorado residents and outlines rights under the Colorado Privacy Act (CPA). It grants you the right to know about the collection, use, disclosure, or sale of your Personal Information. You can request access, correction, or deletion of your Personal Information. You also have the right to opt out of Personal Information use for targeted advertising, sale, or profiling. To act on your CPA rights, use the contact details in the “Contact Us” section. If we deny your deletion request, we'll explain why. You can appeal our action if we haven't responded within 45 days (about 1 and a half months). Authorized agents may request information on your behalf, with identity verification required.
Cookies
RewardLion employs "Cookies" (which means the small files stored on your hard drive for identification purposes) and similar technologies. A cookie file may contain information like a user ID to track visited pages. These files facilitate site registration and customization upon subsequent visits.
Types of Cookies: Our Platform may use different types of cookies:
- Essential Platform cookies: These cookies are crucial for the proper functioning of our Platform services. They enable features such as account logins, session management, and security enhancements. Without these cookies, certain parts of the Platform may not work correctly.
- Performance and functionality cookies: These cookies help us enhance the performance and functionality of our Platform. They collect information about how users interact with the Platform, such as page load times, navigation patterns, and error messages. This data allows us to optimize our Platform's performance and improve user experience.
- Analytics and customization cookies: These cookies gather data to analyze Platform usage and customize user experiences. They track metrics like the number of visitors, popular pages, and user preferences. The insights derived from analytics cookies enable us to make informed decisions about content creation, layout design, and feature development to better meet user needs.
- Advertising cookies: We may use advertising cookies to personalize the advertising messages you see on our Platform. These cookies track your browsing behavior and interests across the Platform to display relevant ads. They help us deliver targeted advertising campaigns and measure the effectiveness of our marketing efforts.
- Social networking cookies: These cookies enable content sharing on third-party Platforms and social networks. They allow you to interact with social media features, such as sharing buttons and embedded content, directly from our Platform. Social networking cookies may also collect information about your social media usage and interactions for targeted advertising purposes.
- Other Tracking Technologies: Web beacons, like cookies, help recognize and track visitors. They're used for various purposes like monitoring traffic patterns and measuring the success of marketing campaigns.
- Flash Cookies: Platform s may use Flash Cookies for various purposes, including fraud prevention. You can control Flash Cookies through your Flash player settings.
- Targeted Advertising: Third parties may serve cookies for advertising purposes based on user interests. While this data usually doesn't include identifiable information, it may be considered personal information under certain laws.
- Using Cookies: RewardLion's website may feature links and connections to third-party websites, products, and services, as well as community plug-ins of third parties (such as Facebook, Instagram, LinkedIn, YouTube, and Twitter). Third-party plug-ins integrated into the RewardLion website are loaded from third-party servers, allowing the third party to install their cookies on the user's device. Your interactions with these third parties and applications provided on our website are governed by the privacy policies or notices of said third parties. We encourage you to familiarize yourself with these third-party privacy policies or notices. We use both first- and third-party cookies for various reasons. Essential cookies are necessary for Platform operation, while others track user interests to enhance the browsing experience. Third parties may also use cookies for advertising and analytics.
- Controlling Cookies: You can manage cookies by contacting us through the Contact Us section below. Essential cookies cannot be rejected as they're necessary for service provision. Adjusting browser settings is another option to accept or refuse cookies.
Changes to Privacy Policy
RewardLion reserves the right to change this Privacy Policy from time to time, at its own discretion and without having to have any prior consent on the same. Any update will be announced directly through RewardLion Platform. By continuing to use our Platform, you consent to any update to this Privacy Policy.
Contact Us:
RewardLion welcomes your questions or comments regarding this Privacy Policy. If you have any inquiry or request, please contact us through:
Global Digital Business Solution
- 333 Las Olas Way # Cu-1, suit 1 Fort Lauderdale, Florida 33301
- Email Address: [email protected]
- Telephone number: 1(800)-876-8984
- Updated as of February 2024